Shipping policy
Shipping Policy
Thank you for shopping with Eternal Eminence! Here's everything you need to know about our shipping process.
Production Time All of our products are made to order. Once your order is placed, please allow 3–7 business days for your item(s) to be produced and prepared for shipment.
Shipping Times Once your order has been fulfilled, estimated delivery times are as follows:
- 🇨🇦 Canada: 9–14 business days ( International Special Line )
- 🇺🇸 United States: 3–5 business days ( USA Special Line ) ; 9-14 business days ( International Special Line )
Total Estimated Delivery Time From the time you place your order, you can expect to receive it within approximately 6-21 business days depending on your location and the items ordered.
Shipping Rates Shipping costs are calculated at checkout based on your order and delivery location.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Delays While we do our best to meet these estimates, delivery times may vary due to high order volumes, carrier delays, or other factors outside of our control. We appreciate your patience!
If you have any questions about your order, feel free to contact us.